Chapter 303 - 298 Pregnant woman in difficulty giving birth

"First and foremost, when dealing with complaints, one must handle them truthfully and not just accept whatever the patient says. Work must be done diligently. Strive to provide a pleasant and comfortable environment for patients, while also protecting colleagues to the greatest extent possible. For those who are unreasonable and maliciously complain because they did not achieve their desired expectations, simply ignore them. On this point, Du Heng's attitude is very clear.