The middle-aged woman who lost her phone was surnamed Wang, a local, speaking fluent Rui'an dialect.
After confirming the loss of her phone and scaring away all the customers in the store, Mrs. Wang made a huge scene inside, cursing everyone present in fluent local dialect, and repeatedly slamming the counter top, saying, "I don't care! I lost my phone here, and today you have to compensate me with a phone! Or compensate me with money!"
Mrs. Wang adamantly refused to leave the store; after finishing her rant, she sat down on a small couch inside, glaring angrily at all the employees…
Unfortunately, today of all days, the store manager was out at a wedding banquet and wouldn't be back until later in the evening.
As such, there was no one in the store who could take charge...
The old staff member, Huang Li, was the most capable of stepping forward among everyone present. However, she was an outsider and didn't understand the local dialect Mrs. Wang was scolding them in.
