Serena's heart sank; she had never expected them to be so heartless this time. They didn't even consider her dignity in front of the staff; not a shred of respect was given!
"Serena, don't be too down. Mr. and Mrs. Collins just want you to realize your mistakes and straighten up. Give it a few days, and they'll cool off. Everything will be back to normal."
Serena knew it wouldn't be that easy this time, but she still managed a polite response, "Thanks, Betty. I'm okay. You've done me a solid already. The gift was delivered; it's their choice not to look at it or taste it. I was in the wrong from the start. It's not on them. You've done a great job."
Betty felt so sorry for Serena. Mr. and Mrs. Collins had never treated her like this before, but all she could offer was a few words of comfort.
Meanwhile, Rosemary parked her car in the underground level of a sprawling shopping mall and took the elevator up to the ground floor.