The subsequent verbatim transcript is still being displayed on the PPT.
The students below have started to understand that the case Nan Zhubin is presenting now is indeed different from the scam cases they've heard about before.
Their curiosity grows stronger, and their attention becomes more focused.
[Scammer A: "Sorry, I'm really sorry... Please hold on a moment. I need to consult my supervisor for this situation. I will transfer the call to an internal line shortly and let our supervisor handle your issue. I'm really sorry."
W: "Alright."
Five minutes later.
Scammer A: "Mr. W, transferring you to our supervisor now."
The phone rings as the call is transferred.
Scammer B: "Hello, is this Mr. W? May I ask if you want to cancel our diamond membership?"
