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Chapter 3 - Chapter 3- Credentials

Hospitals have a hierarchy.

You learn it fast or you get stepped on.

White coats speak, blue scrubs follow.

Anyone without a badge? Practically furniture.

So when I walked into the staff meeting that morning and saw the janitor already in the conference room, calmly wiping the fingerprints off a stainless steel table, I knew this was going to be a thing.

He wasn't even trying to be subtle.

Table polished. Chair repositioned. Dust brushed from the vents.

Tidy. Peaceful.

And completely out of place.

Dr. Vaughn, one of the newer department heads, raised an eyebrow so high I thought it might lodge into his forehead.

"Excuse me," he said, crisp and loud. "This meeting is for credentialed staff only."

The janitor didn't look up.

Didn't flinch.

Still polishing.

"Hey," Vaughn said again, louder this time, "you're not cleared for this room. Who let you in here?"

The janitor finally straightened.

Calm.

Centered.

"Door was unlocked," he said simply.

Vaughn blinked, caught off guard by how casual the response was. "That doesn't mean you can just… walk in. This is a private departmental briefing."

The janitor nodded. "That's fair."

He reached into his pocket and pulled out a thin, laminated card.

Held it up between two fingers like he was about to show a magic trick.

"I've got my credentials."

Dr. Vaughn snatched the card like he was defusing a bomb. Then paused.

The room got quiet.

Because the card read:

Name: Everett, Dr.

Position: Lead Custodial Officer

Clearance Level: Variable

Degrees:

PhD in Janitorial Sciences

MS in Existential Fluid Dynamics

Minor in Mop-Based Conflict Resolution

Certification in Silent Observation

Honorary Chaplain of the Clean Room Order

Someone near the coffee pot coughed.

Another resident leaned in to read over Vaughn's shoulder.

"He has a minor in conflict resolution?" they whispered.

"With a mop," someone else whispered back.

Dr. Vaughn set the card down like it might explode. "This is a joke, right?"

"Nope," said the janitor. "Issued by admin three years ago. Laminated it myself."

"This isn't—" Vaughn looked around the room, suddenly unsure of how serious he was supposed to be. "You're not faculty. You're a janitor."

The janitor tilted his head, considering.

Then looked around the spotless room.

"Looks like I'm doing my job."

That's when Dr. Halberg spoke up.

She was older than most of the staff—one of the original ER physicians and known for her no-nonsense attitude. She'd been sitting quietly in the corner until now.

"He's got a point," she said.

Everyone turned.

Even Vaughn.

"I've been working here 22 years. This room has never been this clean. Ever. He's more prepared than most of you."

There was an awkward pause.

Someone chuckled.

Then the janitor pulled a folded sheet of paper from his back pocket and placed it gently in front of Vaughn.

"Also," he said, "I brought donuts. Inventory spreadsheet's on the back."

He walked out of the room before anyone could respond.

Didn't look back.

Didn't explain anything.

Just left behind a box of jelly-filled wisdom and a laminated mystery.

Vaughn stood there, blinking.

I picked up the card, just to feel it in my hands.

It was real.

Thick laminate. Smooth corners. One edge still had a speck of mop water sealed inside.

No photo. No barcode.

Just words.

Clean, simple… and somehow more official than half the printed IDs in the hospital.

Later that day, I passed the janitor in the hallway.

"Was that for real?" I asked.

He didn't stop walking.

Just said:

"People take titles seriously. So I gave 'em one to think about."

I laughed.

"PhD in Janitorial Sciences, huh?"

He nodded. "Wasn't easy. Thesis was on the psychological effects of tile patterns on existential dread."

"That a thing?"

He shrugged.

"Only in hospitals."

Then he paused, turned slightly, and added:

"Truth is, no one ever questions your place when you're already cleaning up after theirs."

And just like that…

he was gone again.

All that remained was the faint scent of lemon floor polish…

and the feeling that maybe, just maybe,

we've all been reading the wrong kind of credentials.

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