Changing the door locks takes time, but Ouyang Yan refused the hotel's suggestion, stating she only needed a new room key. She would double lock the door. Only after Ouyang Yan's adamant insistence did the hotel reluctantly agree, but they made her sign a waiver form to absolve them of any accidents that might occur.
Ouyang Yan had two room keys in her possession, one of which, for some unknown reason, ended up in her own hands.
Rose Grand Hotel, at this time, released the waiver form as well as the surveillance footage, all evidence indicating that Rose Grand Hotel was not responsible for any wrongdoing.
Even Rose Grand Hotel's offer to change Ouyang Yan's room was for her safety and despite no fault on their part, the hotel was undoubtedly responsible in some respects.
However, this statement was like a slap in the face to Ouyang Yan.