Chapter 55: Necessity of Security Cams
Lillian still calmly spoke and clarified that it was in the policies that the customer signed when she availed of their services.
All their bookings, of course, had a service charge, since they were a business, not a government office, paid by the people's taxes.
The customer insisted they were absurd for charging her even when she was no longer availing of their services.
Lillian then clarified that the customer had already availed of their services. She entered the office by 10:00 am and consulted with her for an hour before deciding to book. Lillian then booked the air tickets and hotel accommodation as per the customer's instructions, and the booking was printed and received by the customer.