"After persuading the lady with a cold who was receiving an infusion, she didn't pull out the needle and continued the treatment. Later, she felt fortunate that she hadn't stopped the medication. Another patient, Ms. Ou, insisted on stopping the treatment and asked to remove the needle, so I respected her decision and helped her with that. Now the misunderstanding has been cleared up, and she not only no longer doubts our clinic but trusts us even more.
She regretted stopping the treatment and just now asked me to help her finish the remaining medication. I told her that the infusion tube needed to be replaced with a new one, and she agreed, paying a 5 yuan cost fee."
Tang Ping explained the situation of both patients in detail.
"Hmm, you did a great job! Give her a new infusion tube for the treatment. Also, refund her the 5 yuan, saying it's partly our clinic's fault for scaring her, and we're very sorry."
Li Jingsheng's approach was much broader than Tang Ping's.
Refunding the 5 yuan could very easily earn a loyal patient.
In the future, if she casually introduces a couple of patients to buy medicine or see a doctor, we'd easily earn it back.
These infusion tubes are actually quite cheap to procure, costing just a few cents.
"Boss, you're so kind! Ms. Ou will definitely be very happy."
"Go get busy! Once you finish, help me sell some medicine. There are too many customers for me to handle alone. I feel bad making everyone wait too long."
With over nine months of experience, Li Jingsheng had developed a good grasp of handling people and situations, knowing what to say and how to gauge people's reactions.
The customers and patients on the scene felt quite pleased listening to this conversation.
Their impression of Sunshine Clinic and Li Jingsheng was extremely positive.
...
They stayed busy almost until midnight.
The restocking of medicine behind the counter was almost entirely sold out, including some bulk herbs which also sold well.
Blood tonic products, postoperative nutritional supplements, calcium supplements for children, tonics suitable for the elderly, and sleep aids sold well.
It's worth mentioning that sleeping pills are prescription drugs, requiring the patient's consultation and ID verification to purchase.
This is true for almost all prescription drugs.
Whenever encountering suspicious patients or customers requesting prescription drugs, Li Jingsheng was extremely cautious.
He preferred to forgo profits rather than take any risks.
Due to the sheer number of customers, both he and Tang Ping were almost exhausted.
Whether selling medicine or treating patients, each one needed individual attention to ensure no mistakes were made.
Patient and customer safety was a red line Li Jingsheng set for himself.
In any situation, he would never cross that line.
This was something he learned from Boss Zhao.
Don't be fooled by Boss Zhao's slick appearance; though cunning and greedy, when treating patients, he was extremely cautious and demanded the same level of diligence from his doctors and nurses.
Boss Zhao's clinic had been operating for over twenty years and had not only survived but also thrived; it had its strong points.
Li Jingsheng indeed learned a few things from Boss Zhao.
For example, how to speak in a way that customers liked to hear, prompting them to happily purchase medicine.
Or how to deal with some unscrupulous characters and situations.
Since Boss Zhao frequently 'visited' Sunshine Clinic, naturally, Li Jingsheng couldn't just stand there and 'take it'; instead, he occasionally sneaked over to Quick Recovery Clinic to 'learn by watching.'
However, every time Boss Zhao found out he was there, he would become extremely wary, as if guarding against a thief.
"There were so many customers and patients today! It's even busier than when I worked in the hospital before!"
Tang Ping, after seeing off the last customer, could finally sit down and take a sip of water to rest.
Despite being tired, she exuded an unprecedented joy on her face.
She looked exceptionally bright and cheerful.
The clinic's booming business meant she secured her salary, and she could earn a substantial extra commission from selling medicine and health products.
"It would be great if we were this busy every day! Though tiring, there's hope and motivation."
Li Jingsheng was equally delighted.
Both felt happily exhausted.
"Did you remind Master Liu to come back tomorrow after finishing the infusion?"
"Yes, I did!"
"I performed a vertical mattress suture on him, and it must be removed timely. If not, localized tissue compression necrosis could occur, which would be troublesome. I checked on him today, and fortunately, everything looks good."
After saying this, Li Jingsheng remembered something.
He took out a cup of sealed red bean and eight-treasure porridge from an insulated foam box and handed it over.
"I bought this for you in the morning, thinking to give it to you after Ms. Ou and the old lady finished their infusions. I didn't expect to be busy till now."
He felt it was still a bit warm.
"Thank you, boss!"
She immediately beamed with joy, her smile exceptionally bright and charming.
Even a small act of kindness made her feel happy and warm.
Her sense of belonging to Sunshine Clinic also grew stronger.
"It's lunchtime. Go and grab a meal! Be careful on the road."
"Sure!"
She took the porridge and went into the backroom, coming out with the insulated container that she had brought food for Li Jingsheng with yesterday. The porridge must have been placed inside as well.
Parents all over the world have a loving heart.
If the guess was correct, she was planning to bring the porridge back for her daughter.
"I'm off!"
"Okay!"
Li Jingsheng nodded, beginning to tally today's earnings.
A total of seven new patients and two follow-up patients were seen, providing treatment services to a total of nine patients in the morning.
It was the day with the highest number of patients ever recorded.
This was only a morning, and it's expected that several more patients could be seen in the afternoon.
The sales of medicine and supplements were also quite impressive.
Conservatively estimated, the turnover for just this morning exceeded ten thousand yuan.
If they could earn that daily, rent wouldn't be a concern at all!
But what he really looked forward to was progress in his medical skills.
He called up the attribute panel.
The experience level had increased to 317.5, with a rise of 17.5.
How the increase happened remained a mystery.
Unless he's so free that he's bored to death, he would check the changes in the attribute panel at each of the four stages: diagnosis, prescription, medication, and treatment completion for every patient he sees.
Only then could he figure out the pattern of experience point growth.
But there's no need for that.
Anyway, the meat is in the pot, it won't run away. Every little bit of experience points earned will be added to his tally.
Both drug efficacy and pharmacokinetics have increased significantly.
Diagnosis in Pulmonary Medicine increased by 0 proficiency.
He diagnosed four patients with respiratory diseases without any misdiagnosis.
Each patient could provide him with at least 1 point of pulmonary diagnosis proficiency, but because this skill is currently maxed out, it's stuck and can't increase further.
This made him very frustrated.
And even more determined to level up as soon as possible.
Had he known how important levels were, he shouldn't have allocated those 27 health points to pulmonary diagnostic skills.
It was a real loss.
Gastroenterology proficiency 12.2/100, increased by 1.5.
He diagnosed two patients with digestive tract diseases.
One had hemorrhoids, which was a simple diagnosis, only increasing by 0.5. The other had diarrhea and abdominal pain that had persisted for three days.
After inquiring about the situation and conducting a careful diagnosis, Li Jingsheng believed it was merely a Salmonella or E. coli infection.
It was due to eating 'dirty stuff'.
A bad stomach.
After confirming that the patient had no serious symptoms like bloody stool, he gave them antimicrobial and anti-inflammatory infusions and advised them to go home and observe.
This patient's diagnosis was challenging, increasing his proficiency by 1.
Another patient had trouble sleeping, unable to sleep at night and easily startled. After a clear inquiry, Li Jingsheng prescribed some sedative and calming medicine for her to try, advising her to follow up if needed.
This small clinic is like that, mostly handling such mild cases.
They're all minor ailments like colds and fevers, headaches, and stomachaches.
Li Jingsheng crazily upgraded and learned several surgical skills yesterday, yet found no use for them—a hero with no place to shine.
But he's not in a hurry.
He always has a long-term vision; the surgical field is a barren land in other clinics. Once he makes a name for himself, he will be unique.
Moreover, the profit in the surgical field is considerable. A simple superficial tumor excision can earn you hundreds in surgical fees and medication costs. Larger tumors or those located in more risky areas can charge over a thousand.
He harbors even bigger ambitions.
Once he masters surgical techniques, he could even take gigs at regular hospitals someday.
That's not a pipe dream.
In foreign countries, new medical models have begun to emerge in fields like nursing and surgery.
Capable doctors can freely travel between major hospitals and medical centers, specializing in treating difficult cases for these institutions. The fees are unbelievably high, but both hospitals and patients welcome this new model.
Doctors with skills, who dislike being tied down, and advanced practice nurses also favor this model.
Li Jingsheng's goal is to become such an entity, relying on his skills while remaining free.
No need for meetings today and tomorrow, bowing and scraping before the hospital leaders.
Of course, right now, he's merely using the dream as his horse, still a long way—hundreds of thousands of li—from realizing this grand dream of freedom.
But it doesn't matter; he has time.
He checked the health points he cared most about, originally 35, now increased to 61.
An increase of 25 health points, which made him quite satisfied with the speed of growth.
The key is to have this many patients visiting for consultations every day.
With nothing to do, he took out a needle and thread, tweezers, and needle holder to practice knot tying.
He had already mastered the square knot, slip knot, and surgeon's knot—three types of knot tying. Including the basic single knot, that's four types.
Now he plans to learn the triple knot.
The triple knot is commonly applied in high-tension sutures, ligation of large blood vessels, tumor pedicles, or tying with gut, nylon, etc.
As long as he learns the triple knot, his knot-tying methods will be complete.
At least most surgical knot tying can be handled.
This is very important.
The biggest fear in surgery is having a serious shortcoming.
The three knot-tying methods he's already learned each have certain requirements for suture material.
But the triple knot is almost non-selective with sutures.
Particularly with those sutures that easily slacken, slip, or shift, the triple knot can handle them effectively.
The triple knot is essentially a square knot with an additional single knot, totaling three knots, with the direction of the third knot aligning with the first.
This can greatly increase the friction between ligature lines, preventing them from loosening and slipping, making it firm and reliable, especially useful for ensuring the first knot remains tightly bound.
The only downside is the excess ligature left in the tissue.
But this isn't much of a concern.
Take gut for example, initially extracted from the submucosa of sheep intestines and made with collagen, it is an absorbable suture.
Ordinary gut sutures can be absorbed in about 4-5 days, some in 14-21 days.
It is absorbed by the body in just four or five days, so a little extra ligature left behind is not a big deal.
He tirelessly practices this tying technique without further comment.
At Quick Recovery Clinic, Boss Zhao noticed that the business seemed slower than usual today. But it wasn't too bad, with eleven patients receiving treatment, infusions, and medications, keeping everyone busy.
After the work was done, he was still thinking about matters at Sunshine Clinic.
"Xiaogao, come over here."
Xiaogao, an apprentice at the clinic in his twenties, had failed the medical practitioner's exam and didn't pass his residency training either. His future as a medical student was bleak; even township health centers wouldn't consider him.
So he came to work as an apprentice for Boss Zhao.
"Boss, what do you need?"
"Go check out what's happening at Sunshine Clinic. There was trouble there this morning, claiming Sunshine Clinic harmed a patient and abandoned them at the hospital. Find out the result. Be discreet, and don't say I sent you, okay?"
Boss Zhao whispered his instructions.
"Understood!"
Xiaogao enthusiastically turned to head for the door.
"Take off your work clothes, you idiot!" Boss Zhao couldn't help but feel a surge of irritation at the young man's lack of smarts.