"This is from Jiuzhi Hall, considered the most effective among similar supplements. Usually, it sells for 120 yuan a box, but given the circumstances today, you're still supporting our clinic. Thank you for your trust and support, I'll give you a 5 yuan discount."
Every time Li Jingsheng saw these supplements, he got a headache.
They all had expiration dates.
The first time he opened a clinic, he was inexperienced, had few customers, and these products piled up unsold. But it's all money!
When they expire, they'll just have to be destroyed.
The clinic's monthly losses on medication were severe, almost every time they had to be destroyed with tears in their eyes.
"It's truly Jiuzhi Hall's donkey-hide gelatin. Last time, there was a promotion at the pharmacy, and I bought two boxes, costing me 250 yuan in total. I really lost out, oh my, I lost out big!" Another elderly lady, after inspecting them twice, beat her chest and stamped her feet, regretting how expensive they were last time.
Most elderly ladies and gentlemen were like this, receiving seven to eight thousand in retirement pay a month but reluctant to spend on food and clothes, queuing at the entrance of a newly opened supermarket before dawn.
For what?
To get free eggs.
After queuing for two or three hours, receiving five free eggs was enough to make them overjoyed.
Sometimes, it's hard to understand what these elderly folks are thinking.
"Boss, next time I come to buy, can I still get it at this price?"
"That's hard to say, selling it to you at 115 yuan a box, we barely make any money. It's just for your future patronage and maybe you'd help spread the word for us." Li Jingsheng tearfully earned 15 yuan a box.
But when telling the customer, he had to act poor and miserable.
If you say, with a sorrowful face, that there's no profit and you're just trying to get attention, the customer will feel they got a good deal.
If your acting is spot on, saying you sold at a loss, and even incurring a deficit, not only will the customer feel they got a good deal, but that they got it cheap, they'll be very happy.
This is actually a basic sales trick, firmly grasping the weaknesses of human nature.
The elderly ladies, in particular, ate this up.
After hearing this, she smiled, then looked at the elderly lady who had bought from another pharmacy.
"Is this pot the same as the 125 one you bought?"
"Identical, definitely no mistake."
She felt assured.
"Boss, you seem like an honest person, I'll buy three boxes from you at once, so I don't have to run another trip. Oh, getting old, my legs are getting a bit tired, and I get exhausted after walking a few more steps."
To put it bluntly, she was worried the price might rise next time she came to buy.
"Uh..."
Li Jingsheng wore a troubled expression.
"Young man, dealing once and we'll get familiar, next time if we need anything, we'll still come to support your business. Just sell three boxes to Sister Li!"
"Whether it's a loss or a gain, selling the product is a success!"
The other two elderly ladies chimed in, helping alongside.
"Alright, alright! Consider it as giving you three boxes for free, and if they work well after taking them, please continue to support us in need."
Li Jingsheng dared not call them aunty or mom.
Otherwise, they might start grumbling.
Women like to be addressed a bit younger.
"The boss has a big heart! Thank you, haha!"
The elderly lady cheerfully paid the money, 115 yuan per box, for three boxes.
Li Jingsheng tearfully made about 45 yuan from her, yet had to wear an expression as if he was cutting his own flesh.
At this moment, Ms. Ou, who forcibly demanded to have her needle removed and stop the IV drip, along with the worried babysitter, had an even better impression of the Sunshine Clinic than before.
"That... nurse girl, earlier, I misunderstood you all. I feel that after taking the medicine and the injection, there's some effect. So, could you help me finish the remaining medicine?"
Initially, Ms. Ou thought that the Sunshine Clinic had worsened the situation and wasn't taking responsibility.
But later, when the misunderstanding was cleared up, not only was it not Li Jingsheng causing harm, but his noble medical ethics and skilled medical practice were evident everywhere.
At first, the patient thought it was the flu, and Quick Recovery Clinic also thought it was just influenza that could be cured by an IV drip.
But Li Jingsheng discovered that the patient's heart was on the right side, and it wasn't flu but a heart condition. This was enough to let many people think very highly of Li Jingsheng's medical skills.
Then the patient insisted on having an IV drip, but Li Jingsheng refused and advised the patient to quickly go to a big hospital.
By not taking money and considering the patient's well-being, not earning money with a black heart, everyone respected his high medical ethics.
Moreover, when that elderly patient had a heart attack and fell, Li Jingsheng put aside past grievances, immediately rescued them with all his might, and actively sent them for further treatment. It was simply a portrayal of justice, the most trustworthy life guardian in people's hearts.
Ms. Ou had a better impression of the Sunshine Clinic to the extreme.
Not just her, but presumably, most of the onlookers had an excellent impression of the Sunshine Clinic.
"I can help you finish the remaining IV drip, but this infusion set must be replaced with a new one because once removed, it could have been contaminated with bacteria and viruses from the air. Then, it would be injecting those viruses and bacteria into your body. You see..."
Tang Ping was originally planning to go out and assist the boss.
But when those two patients demanded to have their needles removed, she worried something might happen, so she had to do her best to calm them.
Eventually, that nanny didn't insist on removing the needle, choosing to finish the IV drip.
After all, she had an IV here the day before, so there was a certain degree of trust.
Plus, the babysitter thought that since money had already been spent, it would be a big loss not to finish it.
So, under Tang Ping's persuasion, she ultimately agreed to finish the IV.
But Ms. Ou's family wasn't lacking in money, for sure, life was more important, so she insisted on removing the needle.
There was no other choice; it had to be taken out for her.
Now wanting to finish administering the medicine again, Tang Ping felt both happy and troubled.
"How much does it cost to change the IV set?"
"It costs 5 yuan."
"Please change it for me!"
Ms. Ou took out a 5-yuan bill from her bag and gave it to Tang Ping.
"Alright, thank you for your understanding, please sit for a while, and I'll go get a new unopened IV set for you."
Tang Ping wanted to take this opportunity to meet the boss outside.
She couldn't let the boss mistakenly think she was hiding inside.
She was also a member of the clinic, and if something happened to the clinic and she hid without showing up, it would surely make the boss look down on her.
Outside, she saw a group crowding the counter to buy supplements or see the doctor.
The scene was unprecedentedly lively.
In her over nine months working at the Sunshine Clinic, it wasn't even this bustling on the first day it opened.
This situation inadvertently made her think of a saying: blessings and disasters are hard to predict; blessings cannot be avoided.
Because of this crisis, Sunshine Clinic unexpectedly received unprecedented customer traffic.
What she didn't know was that it was all due to the boss's strategic planning and maintaining composure during critical moments, delivering a great comeback with such incredible results.
What is the difference between an employee and a boss?
An employee only focuses on working hard, while a boss must make wise decisions, have a long-term vision, and handle every crisis properly.
"Boss, the misunderstanding wasn't explained clearly earlier. The two patients having IVs demanded to have their needles removed. I was inside comforting them, which is why I couldn't come out to help!"
She nervously explained to Li Jingsheng.
"You did very well. How are their attitudes now?"
Li Jingsheng valued every patient he treated.
As for Tang Ping, even without an explanation, Li Jingsheng knew she certainly wasn't that kind of deceitful person.